dontate now

Join Email List

Facebook  Become a Fan on Facebook
twitter  Follow Us on Twitter

329 West 18th Street Suite #610
Chicago, Illinois 60616
(312) 243-1808

March 6, 2019

CFA Staff Position Search: Director of Client Services and Office Operations

CFA Staff Position Search

Director of Client Services and Office Operations

Chicago Film Archives, a small and independent regional film archive, is seeking a dedicated, organized and public-friendly person to join our full-time staff as Director of Client Services and Office Operations. CFA’s mission is to identify, collect, preserve and provide access to films that represent the Midwest. Services CFA provides to the public include film digitization, archival footage licensing and film rentals. The successful candidate will have a knowledge of film and archival practices.

Purpose of this position: Translate and deploy CFA’s preservation practices, assets and services to all CFA clients in order to fulfill all film preservation needs of the public, build CFA’s revenues, and promote CFA’s profile as a leading Midwest center of film expertise. This is an outreach, cultivation and revenue building position. In context of the organization, this is an extremely important point of contact with the public.

Duties and Roles

  • Receives, executes and/or manages all client requests for services
  • Prepares Purchase Orders and Invoices and helps clients navigate all technical options available to them.
  • Works with CFA’s attorney to create licensing contracts
  • Works with Director of Film Transfers to facilitate and translate client requests
  • Works with Collections Manager to gain deep knowledge of CFA’s holdings
  • Works with Collections Manager to have deep knowledge of internal Master file standards and its derivatives as well as where they are stored.
  • Helps when needed with fundraisers or to assist Board.


  • Feels comfortable interacting with the public.
  • Is able to provide clarity to people outside preservation field in the principles and best practices of media preservation. Good client relations.
  • Excellent organizational skills
  • Able to generate paperwork that tracks client jobs.
  • A team player
  • Demonstrates flexibility in an office of limited staffing
  • A working knowledge of Adobe Premiere/Photoshop and digital video standards

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Health Benefits accompany a salary that is commensurate with successful candidate’s experience and qualifications.

Interested candidates can apply by sending a cover letter and resume/CV to Executive Director, Nancy Watrous (

  • News Archive